FAQ
Laki Naturals products are:
- Made in the USA
- Paraben free
- Vegan
- Gluten Free
- Not tested on animals
- Cruelty free
For additional information about any of our products, please contact info@lakinaturals.com
Shipping
- We ship only to locations in the US and Canada.
- We offer free standard shipping on retail orders of $30 or more within the United States. Not valid on orders shipping to US Territories (Puerto Rico, Guam, Northern Mariana Islands, United States Virgin Islands, and American Samoa).
- If you qualify for free shipping, Laki Naturals will select the shipping method and carrier.
- Wholesale customers have a different minimum order to qualify for free shipping.
- For other orders, shipping costs will be calculated at checkout.
- Your order will be shipped out within 3 business days of order placement.
Returns & Refunds
- If you’re not satisfied with your Laki Naturals products, you can request a full refund of the purchase price within 30 days of delivery.
- Email info@lakinaturals.com with your order number and reason for the return. We’ll reply within 2 business days with next steps.
- Once approved, refunds are issued to your original payment method within 10 business days. Original shipping charges are non-refundable.
- Gift cards and final sale items are excluded. Products purchased through Amazon or other retailers must follow that retailer’s return policy.
Wholesale
- If you are interested in selling our products, please contact sales@lakinaturals.com.